Refund Policy

Machine & Tool Store - Refund Policy

1. Eligibility for Refunds:

• Products returned in accordance with our Return Policy are eligible for refunds.
• Only products that are returned unused, unopened, and in their original condition will be eligible for a refund.

2. Refund Process:

• Refunds for authorized returns will be issued using to the original payment method that was used during the purchase.
• Refunds are processed within 7-10 business days after we receive and inspect the returned product successfully.

3. Non-Refundable Items:

• Shipping and handling fees are not refundable unless the return is the result of our error (e.g., incorrect item received, defective items).
• If an item is not eligible for return, there will be no refund.

4. Partial Refunds:

• Under certain conditions, only partial refunds (if applicable) are issued:
  
  • Any item damaged, not in its original condition, or missing parts for reasons not due to our error.
  • Any item that is returned more than 14 days after delivery.

5. Contact Information:

• Please get in touch with our customer support team if you have any queries or need help processing your refund.

You accept our return and refund policies when you make purchases from our online store. We strive to ensure your satisfaction and appreciate your business.